Policy on Returns and Exchanges

refund_b1.jpg
1 All the elements must be packed in the authentic packing. Purchased sets of elements are returned in sets.
refund_b2.jpg
2 To request a refund fill out the form attached to the order.
refund_b3.jpg
3 Apply a copy of the receipt then indicate one of the return methods: a postal order or a transfer to the bank account.
refund_b1.jpg
4The package is sent to this address:
2d-Melitopolskaya str.3A, Podolsk, Russia 117623
refund_b5.jpg
5 Please inform us of sending the package by email to info@storearmysurplus.com.

Eligibility of Items for Return or Exchange



about_flag.png
Return and exchange entitlement The policy of refund and return is outlined above. In accordance with NYS law, a return and refund policy must be published by stores. Otherwise, the store is legally required to accept returns within 14 days of purchase.